Customer Service Representative

Shift: M-F, 9:30AM - 6:30PM Definition and Examples of Work Opens and maintains K-TAG accounts including: issuing and replacing K-TAGs, accepting all types of payments, and providing receipts. Works within the K-TAG database to assign ID numbers to customer accounts. Receives K-TAGs from customers, toll booths, mail, etc., and prepares them for return to t

Workforce Analyst & Scheduler

One opening available in either Lawrence, Topeka or Wichita. Definition and Examples of Work Resolve scheduling conflicts quickly and efficiently based on KTA policy. Complete and manage schedule exceptions/adjustments for the CSC on a daily basis.  Ensures the accuracy and timeliness of data.  Make recommendations for staffing levels to optimize performance.  Coordinate peri

Customer Service Team Lead

Shift: M-F, 9:30AM - 6:30PM Definition and Examples of Work Recognize and alert the Customer Service Supervisor of unusual customer issues and trends in customer calls. Address and resolve front line questions from CSRs and be able to determine the necessity of involving the Customer Service Supervisor. Accurately relay information back to CSRs, through

Part Time Customer Service Representative

Shift: 4 to 8 hour shifts between the hours of 7:30 am and 6:30 pm M-F to cover business needs Definition and Examples of Work Opens and maintains K-TAG accounts including: issuing and replacing K-TAGs, accepting all types of payments, and providing receipts. Works within the K-TAG database to assign ID numbers to customer accounts. Receives K-TAGs from cu

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