Business Systems Analyst

Definition and Examples of Work Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications. Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. Identify and establish scope and parameters of systems analysis to define outcome criteria and measurements taking ac

IT Support Specialist

Definition and Examples of Work Receive and follow up on technical help requests from end users having problems using computer software and hardware (including peripherals) or inquiring how to use specific software, hardware, or operating systems. Pinpoint recurring technical issues and independently investigate and implement solutions to solve those issues. Provide on-site support to local office and remote support to satellite offices

Technology Project Manager

Definition and Examples of Work Manages IT projects within the organization. Oversees technology-related research and development projects. Coordinates KTA resources and external technical resources. Additional duties may be assigned as business needs require. Latitude and Impact of Position This position works daily to obtain information, provide input,

Network Infrastructure Technician

Definition and Examples of Work Installs, removes, diagnoses common problems, repairs, adjusts and monitors the performance of and conformance to specifications of equipment used for communication purposes, including mobile radio units, fiber optic communications equipment, telephone equipment, test equipment, batteries and battery chargers, tower light control units, digital PABX and cellular telephone equipment and tape and solid state voice recorde

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