Program Manager

Selected as the #1 "Best Nonprofit to Work for" in 2020 by The NonProfit Times, NEW Solutions helps federal government agencies to accomplish their mission by providing skilled and experienced workers in professional, administrative, technical and scientific positions.


Oversees operations and activities in support of the program(s); ensures the delivery of timely, high quality, and cost-effective services to participating States.  Works with the Program Director to improve the organization's capacity to serve, manage, and deliver experienced worker employment programs.


  • Assists in managing all aspects of the program operations and activities.  Serves as secondary point of contact for the program(s).  Provides oversight, support, and guidance to Recruiters/Program Specialists.
  • Provides input to program materials such as handbook, resource materials, web pages, etc.; develops training opportunities for program personnel.  Provides support and improvements to the program website.
  • Provides ongoing support, guidance, and assistance to Coordinators, Monitors, Grants/Agreements Staff, and Budget Specialists.
  • Works closely with the Coordinators to promote and grow the program.
  • Creates and maintains consistent communication with current clients and program leaders (e.g. monthly newsletters).
  • Conducts periodic outreach visits with staff involved with the program to promote the program and build relationships.
  • Conducts educational sessions for stakeholders.                                        


  • Operational experience with non-profit, for-profit, and government sectors desired, with preference for demonstrated ability to implement and manage government grant programs.
  • Demonstrated ability to serve on and lead successful business and/or program teams.
  • Demonstrated ability to develop and use program support systems and tools.
  • Demonstrated success as collaborator and problem solver.
  • Written and verbal communication skills.
  • Experience handling multiple priorities effectively.
  • Project and people management skills.
  • Experience with HR and/or workforce planning and projects preferred.

The requirements listed above are representative of the knowledge, skills, and/or abilities required. 


  • Bachelor's Degree
  • 8 - 11 Years

Education and experience requirements may be substituted on a year-for-year basis by relevant, demonstrated, progressive, and directly-related education/work experience. 


Physical requirements include the dexterity to reach, stand, climb, move, finger keyboards, lift light loads, and the ability to also function in a stationary position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

NEW Solutions is an Equal Opportunity Employer and committed to a work environment free from discrimination and harassment in any form.  It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity in employment for all persons and to prohibit unlawful discrimination in employment.