Veterinary Assistant I

All Creatures Animal Hospital is looking for a full-time or part-time Veterinary Assistant (willing to cross train as CSR) to join our busy 7 doctor practice. In this position you will utilize superior technical and client service skills to their fullest - delivering the highest quality patient and client care. Applicants should be skilled in the following areas: customer service, communication skills, and teamwork. We offer competitive compensation along with a comprehensive benefits package, PTO time for full time employees, 401K, continuing education, generous pet care discounts and more. Most team member work 2 Saturdays a month. If you are looking for an exciting and challenging position in a fun-loving team environment at a well-established, progressive, small animal hospital please submit your resume.

Our Culture and Values 

Here at All Creatures, we believe that partnering with clients in their pet's care is the best way to help their cat or dog live the longest, healthiest life possible, so we value every opportunity to educate and consult with our clients regarding the best options for their pet. We are also committed to continuing education among our doctors and staff to stay on top of the latest advancements and treatments. When we're all informed and working together, our pets' benefit!

Position Summary: The Veterinary Assistant supports and assists the Veterinarians and Veterinary Technicians, ensuring the safety of pets and clients, and the continuity of quality veterinary care. They work to keep pets safe and comfortable during their visit.

What you'll do (Essential Functions):
•Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
•Clean, disinfect, and prepare exam rooms, medical equipment, and surgery between each appointment
•Obtain initial patient information, medical histories, vaccination records, and the reason for the pet's visit. Document patient information, and update records
•Calm, soothe, comfort, and restrain pets before, during, and after procedures
•Take note on examination results and updates records as directed by veterinarians
•Provide the owners education, resources and information on how best to care for pets in general, at the Veterinarian's direction, for specific conditions, and after various procedures
•Monitor and track pet's physical status and vital signs following surgery
•Monitor, record, and report the physical condition and vital signs of the hospitalized pets
•Clean and disinfect cages, pens, and kennels
•Respond to general questions from clients
•Perform and set up procedures that do not require Veterinarian or Veterinary Technician assistance
•May administer medication, perform routine laboratory tests, fill prescriptions, and educate client on use and side effects of medication under the direction of a Veterinarian or Veterinary Technician
•Provide professional, efficient, quality care and exceptional service to clients while maintaining maximum productivity
•Support a practice environment that promotes collaboration and teamwork and ensures the delivery of quality, compassionate, effective, and efficient health care to pets
•Comply with all practice policies, quality assurance guidelines, and minimum standards of care
•Perform other duties as requested

What we're looking for (Essential Qualifications):
Education:
• High School Diploma or GED required
Professional Licenses/Certifications:
•Certificate of completion from a NAVTA-approved Veterinary Assistant program preferred
Experience:
•One year of experience in a pet care setting preferred

Skills, Ability and Knowledge:
• Broad knowledge of animal science
• Basic knowledge of pharmacology
• Proficiency with a variety of computer programs including Microsoft Outlook, Word and industry internet sites
• Basic written, verbal, and active listening communication skills with a customer-oriented approach
• Basic mathematical skills to ensure the administration of accurate drug and fluid doses
• Basic analytical, critical thinking, judgement, and problem-solving skills
• Compassion and empathy for both pets and pet owners
• Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner
• Strong attention to detail and high level of accuracy
• Strong organizational and time management skills, including managing multiple priorities
• Handle and maintain sensitive and confidential information with discretion
• Maintain a calm demeanor in a work environment that fluctuates from orderly to fast paced and stressful

Compensation: $18-25 Hourly

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Employee Assistance Program