All of our team members play an integral role in providing exceptional care to our patients as well as facilitating accurate and timely communications with our clients. We consider the Client Care Specialist to be a critical member of our team because they are the first and last contact with our clients. How we deliver service adds value to our entire organization, therefore it is essential that our team members are compassionate and care about pets and helping those that love them.
WE OFFER:
- Competitive wages
- Medical, dental, vision
- Uniform allowance
- Pet discounts and more!
RESPONSIBILITIES:
- Main lobby operations – check-ins, check-outs, answering general questions
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
REQUIREMENTS:
- Computer skills
- Timekeeping
- Excellent organizational skills
- Able to utilize multi-line phone
- Strong communication skills
- Able to lift 40 lbs.
- Display professional manner at all times
- Previous reception or customer service experience
- Previous experience in a Veterinary setting preferred but not required
- Flexibility in schedule