Public Safety Telecommunicator

Job Summary:

Responds to both emergency and non-emergency calls and provides resources to assist those in need.  Acts as first point of contact in an emergency, obtaining essential information and sending the appropriate responders to the right location.  Performs job while remaining calm and calming others.  Monitors jail activities and provides limited assistance to inmates.

Major Responsibilities:

• Responds to Emergency calls for police, fire and medical services.
• Responds to Non-Emergency calls, providing information and resources to citizens.
• Answers, relays, and/or broadcasts Emergency calls to police, fire and medical services.
• Monitor activities of police, fire and community service officers.
• Answers, relays, and/or broadcasts calls for community service officers and other law enforcement agencies.
• Monitors jail activities via closed circuit TV.
• Performs searches on incoming arrests, as appropriate.
• Enters data in both state and department computers.
• Receives bond money and completes appropriate release documents.
• Maintains logs and reports for jail, state computer, and Enhanced 911 phone system.
• Provides limited assistance to inmates such as the preparation/serving of meals, conducting hourly checks, and personal assistance such as telephone calls, etc.
• Maintains cleanliness of the jail, booking, and work areas.
• Participates in the training and/or orientation of probationary Public Safety Telecommunicators.
• Cross trains and performs other duties as assigned, including assisting other departments as required.

Shift:  (Must be willing to work either shift)

• 6 AM to 6 PM Sunday through Tuesday and every other Wednesday (first week) & 6 AM to 6 PM Thursday through Saturday and every other Wednesday (second week)

OR

• 6 PM to 6 AM Sunday through Tuesday and every other Wednesday (first week) & 6 PM to 6 AM Thursday through Saturday and every other Wednesday (second week)

Minimum Qualifications & Required Knowledge:

• Valid Class D Oklahoma Driver License.
• High school graduate or GED.
• One to two years of experience in a related field.
• Possession or ability to obtain the following within six (6) months of hire:
  • Oklahoma Law Enforcement Telecommunications System (OLETS) Certification
  • Basic Jail Training (Jailer) Certification
  • Notary Public
• Knowledge of personnel laws, policies, and regulations.
• Knowledge of relevant city, state, and federal laws, regulations, and policies.
• Knowledge of modern office practices and procedures.
• Knowledge of computer operated dispatching system.
• Knowledge of records management system.
• Knowledge of principles and practices of municipal emergency management.

The City of Sand Springs is and EEOE/Drugfree Workplace

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