Service Advisor

SERVICE ADVISOR

Southeastern Equipment is a FULL SERVICE EQUIPMENT dealership from parts to service to sales and rents, we do it all.  Southeastern is GROWING so opportunities for promotion are endless. 

Service Advisors must be organized, excellent at multi tasking, and skilled communicators!

• Quoting: records, reports and standard procedures 
• Time management: service, inspections, testing and warranty 
• Shop and tool inspections
• Understands and explains factory service and maintenance schedules
• Periodically evaluates the performance of the service department with respect to company plan 
• Works well with parts personnel and sees that proper procedures, records, and reports concerning parts for service are in order and communicated appropriately
• Recommends the purchase of service vehicles; maintains the fleet and supervises the efficient use of vehicles in the performance of service work. 
• Administrative duties such as preparing reports, estimates, and forecasts; maintains warranty records; initiates campaigns designed to increase the profit of the service department
• Oversees  a shop of approximately 3-5 service technicians
• Completes paperwork with regards to billing, and warranty

Qualifications:

• Service advisor or warranty administrator experience is preferred
• The ability to use multiple software programs and toggle between windows is a MUST
• Must have the ability to work with manufacturers, vendors, customers and technicians 
• The qualified candidate will demonstrate an ability to manage service operations, scheduling, logistics and communications

Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship.

Do you have a great work history but are hesitant to apply because your previous experience doesn’t specifically align? We encourage you to apply!  Our Company values established skill sets, tenure, and culture fit over industry experience. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our dealership offers full time employees: competitive salary, full benefits (Medical, Dental, Vision, Critical Illness, Life Insurance,401K,  Wellness), and PTO, Company apparel and uniforms provided, boot allowance. EOE.

Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.