Information Systems Manager
Salary Dependent Upon Experience
Job Summary:
Under general supervision, provides technical assistance and support to end users of PCs and virtual networks in all municipal departments. Installs and maintains network system hardware; software and data; monitors activity; configures and manages network data back up and archives; and maintains remote communications.
Major Responsibilities:
- Responsible for administering approved annual departmental budget in accordance with the City’s financial goals for each fiscal year.
- Researches and purchases City’s PCs and networking equipment.
- Performs hardware installation and maintenance on all municipal computers.
- Assists users in problem analysis for operator error, software failure, or hardware error.
- Monitors, verifies, and reports employee noncompliance as it relates to policies and procedures.
- Verifies City compliance with software licensing rules.
- Troubleshoots and manages the City’s telecommunications system.
- Maintains backup of all network systems.
- Maintains virus-checking software on all network file servers.
- Maintains an inventory of all software, hardware, and magnetic media.
- Monitors network systems to detect error messages that signal malfunction in software or hardware.
- Manages City’s Automated Meter Reading network equipment and software.
- Installs new software upgrades.
- Assesses available hardware/software in anticipation of need by City departments.
- Verifies appropriate hardware/software levels on City PC’s and network servers.
- Assists users in detailed implementation of purchased software packages.
- Plans and develops City's website through communications with the internet presence provider.
- Other duties as assigned, including assisting other departments as required.
?Minimum Qualifications & Required Knowledge:
- Must possess one of the following:
- Bachelor Degree from four-year college or university
- High school graduate or GED in additions to an equivalent combination of education and experience substituting two (2) years of experience for one (1) year of education.
- Two (2) or more years of experience and/or training in configuring, installing and supporting personal computers, network operating systems and associated automation applications
- Two (2) or more years of management experience
- Knowledge of the development and administration of municipal budgets
- Knowledge of computer operating systems and programs
- Skill in oral and written communication
- Skill in managing multiple projects and assignments simultaneously
- Ability to provide excellent customer service
- Ability to provide instruction on basic operations of resources
- Ability to troubleshoot and repair all types of hardware and software
The City of Sand Springs is and EEOE/Drugfree Workplace
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