Transit Dispatcher

Muscabus is looking for a friendly, organized person to work in dispatch. This position includes communicating with passengers regarding route and paratransit services, scheduling rides, dispatching vehicles, and communicating with drivers. This position is scheduled for 26-29 hours per week including some Saturday hours. Benefits include IPERS, paid time off, and holiday pay. 

• Must have a High School Diploma
• Experience in high volume telephone or radio operations
• Good working knowledge of the geography of Muscatine, including the location of streets and key civic, retail, and medical locations 
• General computer skills involving the use of Microsoft Office, Word and Excel and ability to adapt to various software
• Strong customer service and verbal skills.
• Ability to think and act quickly in emergency situations.

Ability to obtain or possession of a Commercial Driver's license. Continued maintenance of the license throughout period of employment. Must be insurable by City's insurance carrier. Must also be able to pass pre-employment physical, drug screen, and background check. 

Hiring Process
For civil service positions, applications are screened for minimum qualifications. Applicants meeting the criteria will be invited to participate in the civil service testing process.

For non-civil service positions, the hiring process is established in a manner appropriate for the position. It is the City’s goal to successfully match the right candidates for the right positions.

It is the policy of the City of Muscatine not to discriminate against any employee or applicant for employment because of age, race, creed, color, sexual orientation, gender identity, national origin, ancestry, religion, or disability. The City is an EQUAL. OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, and recognizes the requirements of THE AMERICANS WITH DISABILITIES ACT. The City of Muscatine has also made a strong commitment to employees and the public to provide a safe and drug-free work environment through the implementation of a DRUG AND ALCOHOL TESTING PROGRAM.  

The CITY OF MUSCATINE has, and will continue to make, a reasonable commitment toward achieving the spirit and intent of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, which prohibit discrimination against the handicapped/disabled.