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Credit and Collections Supervisor

Southeastern Equipment, a privately held dealership, is looking for a CREDIT AND COLLECTIONS Supervisor. Candidates must have experience in a regionally based business, be proficient in meeting deadlines, and creating transparent and efficient processes. Our ideal candidate would be a team player, organized and friendly with a drive to creating continuous improvements. This position may offer some opportunity for hybrid work after 90 day onboarding. Candidates can be hired from Cambridge, Ohio or Dublin, Ohio.

Southeastern Equipment offers our team: collaborative work environment, opportunities for promotion and full benefits (including PTO after 30 days).

Credit and Collections Supervisor Job Description

Effective October 16, 2024

Credit and Collections Supervisor

Primary Responsibility Summary

The Credit and Collections Supervisor is responsible for managing credit limits, overseeing past due accounts, and ensuring effective collections processes. This role involves evaluating and assigning credit limits, handling credit overrides, collecting past due balances, and coordinating with collection agencies. The supervisor will regularly review outstanding balances, manage accounts receivable variances, and recommend accounts for write-offs as necessary.

Reporting Structure

Reports to: Treasury Director

Travel Requirements

Negligible

FLSA Classification

Exempt

Metrics Accountable

Maintain outstanding Rental A/R over 60 days not to exceed $ 200k

Maintain Past Due A/R over 120 days, goal of under $100k

90% Performance Reviews Completed on Time

Responsibilities

Values and Mission

Upholds Southeastern Equipment's Values, Vision, and Culture.

Passion We create relationships, not just transactions.

Niche Through high levels of customer service we provide solutions and expertise to help customers move material to build the future.

Values

Passion - We have steadfast determination.

Helpful - We are reliable.

Hustle - We have grit and do more than what is required.

Human - We treat everyone with empathy and dignity.

Customer First - We make sure our customers are cared for first.

Credit Limit Management

Review and assign credit limits to customers based on creditworthiness.

Release documents for credit override when necessary.

Monitor and adjust credit limits to mitigate risk and support business growth.

Oversee and manage the third-party CNH Productivity Plus product

Collections and Past Due Management

Collect past due balances and assign delinquent accounts to collection agencies.

Regularly review all outstanding balances and manage accounts receivable variances, particularly for the Southeastern region.

Write credits as needed, ensuring proper approval and processing.

Account Review and Write-offs

Conduct regular reviews of accounts to identify potential issues and variances.

Recommend accounts for write-off after thorough evaluation and approval.

Ensure accurate and timely processing of write-offs and credit adjustments.

Reporting and Analysis

Prepare and present regular reports on credit limits, past due accounts, and collection activities.

Analyze data to identify trends and areas for improvement in credit and collections processes.

Provide insights and recommendations to senior management based on analysis.

Customer Relations

Maintain positive relationships with customers while enforcing credit policies.

Address and resolve customer inquiries and disputes related to credit and collections.

Collaborate with the sales and customer service teams to ensure seamless communication and customer satisfaction.

Educational and Experience Requirements

Associate's Business Degree, or Vocational/Adult Business Education program, or two years of experience in an accounting or a related field.

Proven experience in credit and collections management.

Strong understanding of credit risk assessment and collections practices.

Excellent leadership and team management skills.

Proficiency in accounting software and Microsoft Office Suite.

Strong analytical and problem-solving abilities.

Effective communication and interpersonal skills.

Physical Requirements and Working Conditions

This role requires sitting for extended periods of time and working at a desk. The individual will need to operate a computer using the keyboard and mouse. Minimal lifting is required above moving office related items and lifting a laptop/luggage to be able to travel as needed. The employee is occasionally required to stand, walk; reach above shoulders; and stoop, kneel, or crouch. The employee must occasionally lift and/or move office supplies, files, and reports weighing up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The role has high mental demands which requires strong comprehension, reasoning, decision making, math and computer software fluency.

Southeastern Equipment Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship.

Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.

Our dealership offers full time employees: competitive salary, full benefits (Medical, Dental, Vision, Critical Illness, Life Insurance,401K, Wellness), and PTO, Company apparel and uniforms provided, boot allowance. EOE.

Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.