Intermediate Academic Records Administrator

Athabasca University's Office of the Registrar is currently recruiting for a full-time temporary Intermediate Academic Records Administrator ending August 30, 2025. 

 

First consideration will be given to internal applicants according to the AUPE Collective Agreement, Article 11.02


The Position

Consistent with the policies of the University and the objectives and priorities of the Office of the Registrar, the incumbent will provide efficient and effective records service to AU learners, AU staff and external partners while ensuring the integrity of the processes related to the Academic Records unit. The incumbent will efficiently assess and process all outgoing transcripts and documentation accompanying the requests, outgoing APAS transcript reports, process final grades, letters of certification, name and address changes, verification of enrolment, process student identification cards and stickers, education verification, ASN clean up reports, provide course completion letters, and maintaining shared email accounts. The incumbent will independently resolve Academic Records related client inquiries that are within policies and procedures. She/he will serve as a resource person about records services and policies for the Office of the Registrar and the University community.


Qualifications 

• Grade Twelve (12) education supplemented with 3 years of increasingly responsible clerical experience in an educational environment, preferably in a Registrar's Office. An equivalent combination of education and experience will be considered. 
• Extensive knowledge of the AU calendar, policies, and procedures.
• Excellent interpersonal, communication, organizational and time management skills.
• Thorough investigative and problem-solving skills.
• Ability to work independently with minimal supervision.
• Working knowledge of data entry and retrieval operations in a computerized information system.
• Ability to work effectively under pressure and set own priorities.
• Ability to differentiate between information, advising and counselling. (Must be able to assess client's situation and own ability to deal with it.)

 

A detailed job description can be viewed at: Intermediate Academic Records Administrator. 

Contact Information 

For more information regarding this role, please contact Jen Robertson, Coordinator, Enrolment Services & Academic Records, at [email protected]. 

Athabasca First

Wherever possible, AU seeks to attract and hire qualified team members to reside in the Athabasca region. We will offer relocation assistance for the right candidate should you decide to relocate to the Town of Athabasca. As a resident of the town or county of Athabasca, you can choose to work on and from our beautiful campus in Athabasca.

To discover the Town and Region of Athabasca, go to: Visit Athabasca.

What AU Offers: 

Benefits and Pension eligibility differs based on employee group and may include:

• Defined Benefits Pension Plan
• Alberta Health Care
• Extended Health Care
• Life Insurance, Accidental Death & Dismemberment Insurance
• Disability Coverage
• Vacation
• Office Closure between Christmas and New Year's Day
• Discretionary Benefit Fund
• AU Course Allowance
• A Variety of Leaves (e.g., Maternity/Parental/Adoption, Compassionate Care, etc.)
• Employee & Family Assistance Program (EFAP)

Educational credentials will be verified before an offer of employment is extended. An offer of employment is conditional upon verification of educational credentials. 

All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority. 

Athabasca University encourages applications from women, Indigenous Peoples, persons with disabilities, persons of any sexual orientation, persons of any gender identity and expression, and members of visible minorities. 

Where applicants have equal skills, abilities, and experience, candidates residing within or willing to relocate to the County of Athabasca will be given preference.

Working outside of Canada is not supported by Athabasca University. You are legally not permitted to work for Athabasca University if you are living outside of Canada.