Customer Service Representative
?? We’re Hiring: Customer Service Superstar at Eau Claire Animal Hospital ??
Location: Eau Claire, WI | Status: Full-Time | Starting: ASAP
Do you love animals and people? Can you juggle a ringing phone, a chatty parrot, and a coffee in one hand—without losing your cool? Then you might be the Customer Service Representative we’ve been searching for at Eau Claire Animal Hospital!
We’re a veterinary clinic that welcomes all creatures great and small—from dogs and cats to rabbits, reptiles, birds, and even the occasional sugar glider. If you thrive in a dynamic, animal-loving environment and enjoy being the friendly face (and voice) that clients trust, you’ll fit right in.
?? What You'll Be Doing:
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Greeting our clients—furry, feathered, scaled, and their humans—with warmth and professionalism
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Answering phones, scheduling appointments, and offering reassurance to worried pet parents (even the ones holding tarantula travel crates)
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Managing medical records and client information with accuracy and confidentiality
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Processing invoices, payments, and keeping the front desk flowing like a well-oiled ferret tunnel
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Teaming up with techs and doctors to keep the day running smoothly—and occasionally helping a nervous client feel at home
?? What We’re Looking For:
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Previous experience in customer service (vet or medical setting is a bonus!)
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Excellent communication skills—clear, kind, and calm under pressure
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Comfort with computers and veterinary software (we’ll train the right person!)
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A cool head and compassionate heart, even when there’s a husky in the lobby howling to it's people
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True love for animals—whether they bark, meow, chirp, hiss, or hop
?? Perks & Benefits:
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Competitive pay based on experience
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Paid time off & holiday pay
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Generous veterinary discounts for your own animal crew
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A supportive, close-knit team who loves learning and laughing together
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Daily surprises (some with feathers or scales!)
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And yes—occasional kitten therapy and bearded dragon greetings included
?? How to Apply:
Think you’re the right fit for our one-of-a-kind clinic? Send your resume and a short note telling us why you’re excited to work with all kinds of critters to [email protected]. We’d love to meet you—and so would our clients!