Customer Service and Product Support Specialist
EON Applications, Inc. is an industry leader of Cloud-based Applicant Tracking
and Talent Acquisition software solutions. We develop and market solutions
primarily to small to mid-size organizations that serve a wide variety of
industries.
As a member of our dedicated team, you will be a main point of customer contact,
through a variety of communication methods. Your primary responsibility will be
as a k
AcquireTM is a leading provider of innovative Applicant Tracking Software (ATS)
designed to streamline the recruitment and hiring process for businesses in the
SMB (Small and Mid-Market) space. Our mission is to empower organizations to
find the best talent efficiently and effectively.
Job Summary: We are seeking a dedicated and proa
Shift: M-F, 9:30AM - 6:30PM
Definition and Examples of Work
Recognize and alert the Customer Service Supervisor of unusual customer
issues and trends in customer calls.
Address and resolve front line questions from CSRs and be able to determine
the necessity of involving the Customer Service Supervisor. Accurately relay
information back to CSRs, through multi
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