Site Business Manager

Position Summary:Responsible for providing functional and performance guidance to the LMS work force at a larger LMS site location.  The position will coordinate all site work assuring that scheduled plans are met.  This person is responsible for guidance and training while making sure quality and output are within LMS and Client standards.  The employee is expected to perform independently day-to-day, organizing details required to meet LMS policies and procedures. The LMS Site Business Manager has HR and direct report responsibilities for the LMS on-site staff.

Essential Duties and Responsibilities:

All areas of responsibility listed below are essential to the satisfactory performance of this position, with reasonable accommodation, if necessary.  Any non-essential functions are assumed to be included in "other related duties as assigned":

• Perform and/or coordinate all site specific job responsibilities.
• Supervise, organize and coordinate assigned workloads while coordinating LMS personnel and supplies.
• Responsible for training, productivity monitoring, quality requirements and quantity requirements.
• Analyze and control all production costs to produce profit for area(s) of responsibility.
• Assist in recruiting, training and development of LMS Associates. Conduct One-on-One's and Team Meetings.
• Write and administer performance reviews.
• Perform corrective action counseling and coaching.
• Have basic knowledge of costs and cost control.
• Complete special projects as assigned.
• Exercise good business judgment, initiative and creativity.
• Personally operate various LMS equipment as required. 
• Maintain a clean, safe, professional and productive work environment.
• Develop and maintain monthly reports for client monthly meetings as necessary.
• Demonstrate leadership ability. 
• Demonstrate working knowledge in the following areas:
  • Fulfillment
  • Mail Services
  • Copying/Printing
  • Scanning
  • Reception
  • Hospitality
  • Courier Services
  • Shipping & Receiving
  • Legal Services
• Responsible for understanding, staying updated on, and abiding by the Employee Handbook as written.
• Other related duties as assigned.

 

Qualifications/Requirements:  

• Reports to site full time.
• Ability to work with minimal supervision.
• Works well under pressure and achieves deadlines.
• Ability to work with detailed information accurately.
• Ability to communicate both written and orally.
• Proficient with Microsoft Word, Excel, Powerpoint and Outlook software.
• Valid Driver's license and clean driving record may be required.
• Communications Skills - Written and Oral, Interpersonal, Customer Interface, Professionalism, Maturity
• Leadership - Motivated, Good Judgment, Decisiveness.
• Experience - Machine Knowledge, Training & Development.
• Organization & Planning - Organized, Administrative Skills, Flexibility.

                                                                                                                         

Education/Experience:

• Minimum High School Diploma or Equivalent.
• Four years of industry experience in similar field or job duties.
• Previous Lead and/or Management experience.

                                                                                                                                                                         

Supervisory Responsibilities:

• Supervise LMS Associates
• Responsible for understanding, staying updated on, and enforcing the Employee Handbook as written.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually minimal to moderate.
• Must be able to lift 50 lbs.
• Client Site

For information on the physical demands of this job, see Human Resources.

 

Why Work for Us?

• Top Workplace
• Career Advancement
• Employer Paid Life Insurance and Disability
• Paid Time Off, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

Loffler Core Values

What Defines our Culture.

• Positive Attitude: Be Part of the Solution. Put Extra Effort in All You Do. Everything You Do Matters. Be a Team Player.
• Integrity: Live the Mission. Be Honest. Deliver on Commitments. Do What is Right.
• Innovation: Be a Visionary. Welcome New Ideas. Work Smarter.
• Customer First Focus: Exceed Expectations. Delight Our Clients. Bring Value Every Day. Always Do a Good Job.
• Professionalism: Commit to Excellence. Learn & Improve. Looks and Words Matters. Best in Industry; Field Expert.
• Drive for Results: Performance-Orientated. Hard-Working. Refuse to Lose. Accountable.

Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.