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Lab/Pharmacy Technician

Position: Laboratory and Pharmacy Technician

Our Culture:

Bridgetown Veterinary Emergency and Referral (BVER) is a specialty animal hospital located in Portland Oregon. We are looking for qualified laboratory and pharmacy attendants to join our hospital. We offer specialty and emergency services and have veterinarians in Surgery, Internal Medicine, Neurology, Radiology, Urgent care and Emergency and Critical Care.

We are a culture and medicine focused family who believe in doing the right thing for our employees and the veterinary community. We offer competitive wages based on experience and knowledge, a comprehensive benefits package, bonus opportunity as well as financial support if the candidate is interested in pursuing further training. This role requires a love of teamwork and a sense of personal integrity as well as the desire to learn, because we are here to help you acquire new skills. If you are motivated to learn, looking for job advancement opportunities and most importantly, want to join a family, this may very well be the job for you!

Tasks include but not limited to:

• Responsible for all daily, weekly and monthly maintenance of all in house laboratory equipment

• Perform all in house lab requests for all departments in a timely manner

• Pack and ship all laboratory requests to outside labs

• Maintain logs of all outgoing lab requests and follow up on results when necessary

• Maintain a schedule of quality control checks on all in house machines

Monitor stock of replacement parts/components/reagents for in house machines and reordering when needed

Prepare and dispense medications accurately according to veterinary prescriptions, ensuring correct dosage, labeling and packaging.

Maintain adequate stock levels of pharmaceuticals and supplies, monitor expiration dates, and manage inventory rotation to minimize waste.

Adhere to all relevant regulations and guidelines governing the handling, storage and dispensing of veterinary medications including controlled substances.

Provide friendly and knowledgeable customer service to clients, addressing inquiries about medications, dosage instructions and potential side effects.

Maintain accurate records of medication dispensing, patient prescriptions and inventory transactions using Cubex software.

Complete daily, weekly and monthly Cubex counts.

Restock Cubex as needed.

Assist with discrepancy reconciliation and investigation.

Essential Job Functions:

• Ability to identify critical lab results and quickly bring to doctors' attention

• Maintain a clean laboratory. Use only products approved by manufacturers and/or management

• Input all lab charges when needed

• Prepare prescriptions and communicate instructions to clients

• Decipher lab/pharmacy requests and perform medical math

• Inventory/ordering of all pharmacy and lab supplies

• Ability to troubleshoot equipment failure, unusual lab results or equipment error messages

• Call clients as it relates to prescription medications

• Organize and maintain procedure area and department-specific equipment, in addition to assisting other departments in daily upkeep.

In addition:

• Flexibility with work hours and able to work additional hours when necessary

• Patient, enthusiastic, reliable, have excellent verbal and written communication skills.

• Able to perform moderately physically demanding work, that requires a lot of lifting (up to 50 pounds), cleaning, and constant motion

• Applicant must be able to multitask efficiently

• Calm demeanor

• Positive attitude

• Team player

Skills and Qualifications:

At least 2 years of work experience as a veterinary professional ideally in an emergency/specialty hospital environment

Excellent time management skills and ability to prioritize tasks.

Excellent written, verbal and computer skills.

Ability to communicate and explain complicated medical concepts in a clear and professional manner to clients, colleagues and doctors.

Affection for animals and concern for their welfare

Experience in caring for and handling animals in a safe, effective, and humane manner.

Ability and interest in accommodating varied work assignments and schedules.

Ability to communicate in a professional, pleasant, respectful and courteous manner at all times.

Maturity, good judgment, and professional personal appearance.

Ability to lift and move objects weighing up to 50 pounds for short distances and to humanely restrain an animal when necessary.

WHAT YOU'LL DO (Essential Functions):

· Foster a culture built on our values

· Provide professional, efficient, quality medical care and exceptional service to clients while maintaining maximum productivity

· Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient health care to pets

· Comply with all practice policies, quality assurance guidelines, and minimum standards of care

· Perform other duties or projects as requested

WHAT WE'RE LOOKING FOR (Essential Qualifications):

Knowledge, Skills, and Ability:

· Knowledge of veterinary hospital practices and procedures

· Knowledge of medical terminology, equipment, and anesthesia procedures, as well as generic and brand names, common uses, and side effects of drugs utilized in a veterinary practice

· Intermediate proficiency with a variety of computer programs including Microsoft Office Suite, and Practice Management software (PIMS)

· Intermediate written, verbal, and active listening communication skills with a customer-oriented approach

· Strong analytical, critical thinking, judgement, and problem-solving skills

· Strong attention to detail and high level of accuracy

· Strong organizational and time management skills including managing multiple priorities

· Ability to handle and maintain sensitive and confidential information with discretion

· Work independently with minimal supervision

PHYSICAL DEMANDS:

While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities are required to do this job including close vision. This position requires walking and/or standing for long periods of time, bending, reaching, grasping, and repetitive motions. Must be able to lift up to 30 lbs. unassisted, 75 lbs. with assistance. The working environment may be stressful with aggressive, frightened, abused or injured pets that may bite or scratch. Must be able to work flexible hours including some holidays, evenings and weekends.

SUPERVISORY RESPONSIBILITIES: None.

Benefits:

• 401(k) with employer match

• Dental and Vision insurance

• Short term and long-term disability coverage

• Employee discount

• Health insurance with HSA contribution annually

• Quarterly Bonus Potential

• Paid time off

• Professional development assistance

• And Much More!