Veterinary Technician Training Specialist

South Metro Animal Emergency Care is looking for a CVT to become our veterinary technician training specialist. South Metro Animal Emergency Care is an AAHA accredited 24/7 emergency care facility. We strive to follow our core values of Respect, Wow Service, Learning, Fun, and Doing the Right Thing. We believe that our clients and patients deserve the best possible care we can provide and are consistently working to improve our standard of care, clinic culture, and our reputation within the community. Day and swing shifts with the potential for periodic night shifts depending on staff training needs. This person will serve as a training and education resource for hospital team members.  Responsible for providing training to enhance day-to-day hospital operations as well as actively contributing to the professional growth and development of individual team members.  

 

Advantage of Working in ER/ICU 

• One of the first to see and treat a patient 
• Opportunity to use your technical skills in more advanced ways 
• Variety of cases – its never the same day twice and you're always learning 
• You're equipped to stay calm and know how to react quickly during life-threatening circumstances 

WHAT YOU'LL DO (Essential Functions):

• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.
• Provide active training, coaching, education, and mentorship with the hospital team including leadership.
• Serve as a positive role model, emulating Lakefield core values while encouraging hospital leadership and individual team members to do the same.
• Monitor key performance indicators and overall performance of assigned Hospitals, help identify areas of opportunity, and hospital leadership in formulating and implementing strategies for improvement.
• Provide customized training based on needs of individual hospitals as well as share Best Practices.
• Help ensure compliance with federal, state, and local laws (OSHA, DEA, Labor, etc).
• Assist in the development and implementation of training for new programs, platforms, and projects as needed.
• Work with medical director to help ensure hospital teams provide quality medical care for pets.
• Provide training and support to help ensure the hospital is delivering "wow" client service.
• Assist the hospital in providing relevant client education material and resources.
• Maintain database of continuing education opportunities for all team members. 
• Treat clients, patients, visitors, team members, colleagues, and vendors in a professional, courteous manner.
• Perform other duties and projects as assigned.

About You:

• Willingness to guide, mentor, and support fellow team members!
• Credentialed veterinary technician with strong technical skills (to include placing IV catheters, venipuncture, administering premedication, anesthesia induction & monitoring, patient preparation, surgical nursing, and perioperative nursing care, radiographs, etc.).
• You are committed to outstanding client service, exceptional patient care and really want to make a difference!
• You can easily adapt to the different needs of each patient and are able to remain composed during stressful and emotional situations.

Anticipated Schedule:

• Day, Overnight, and Swing shift availability

Compensation:

• Competitive Compensation - $30 – 35/hour (commensurate with experience).
• Overnight and weekend shift differential.

Benefits:

• Potential for Sign-On Bonus 
• CE Allowance Available
• Uniform Allowance
• Paid License Renewal Fees
• Paid Time Off
• Generous Employee Pet Discount
• Tuition Reimbursement/Assistance Available
• 401k + Employer Matching
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA

WHAT WE'RE LOOKING FOR (Essential Qualifications):

Education: 

• Bachelor degree preferred
• Ability to resolve problems quickly and professionally

Professional Licenses/Certifications: 

• State-recognized veterinary technician certification (LVT/CVT/RVT) with a credential in good standing required
• Veterinary Technician Specialist (VTS) preferred, but not required.

Knowledge, Skills, and Ability:

• Knowledge of veterinary hospital practices and procedures.
• Ability to supervise, motivate, and coach team members.
• Knowledge of medical equipment.
• Proficiency with a variety of computer programs including Cornerstone, Microsoft Outlook, Word, Excel, SmartFlow, and Electronic Medical Record (EMR).
• Demonstrated ability to leverage interpersonal skills and technical knowledge to bring people and ideas together to perform effectively.
• Excellent written, verbal, and listening communication skills with a client-oriented approach.
• Strong analytical, critical thinking, judgment, and problem-solving skills.
• Ability to collaborate through leadership, including to provide high-quality medical care.
• Ability to interact with a variety of clients and employees in a professional, compassionate, and tactful manner.
• Ability to develop effective working relationships to gain trust and establish credibility with clients and staff.
• Strong organizational and time management skills including managing multiple priorities.
• Strong professional level of confidentiality in handling information using ethical discretion.
• Ability to proactively identify issues and formulate solutions.

WORKING CONDITIONS/PHYSICAL DEMANDS:  

While performing the duties of this job, the team member is regularly required to talk and hear. The team member must frequently use a computer for long periods of time.  Specific vision abilities are required to do this job including close vision. This position requires walking, standing, and sitting for long periods of time.  The work environment may include working with aggressive animals that bite and/or scratch. May require flexible work hours including nights and weekends. Must be able to lift up to 30 lbs. unassisted.