Customer Service Representative

All Creatures Veterinary Hospital is looking for an experienced Customer Service Representative. The ideal candidate will have veterinary experience and enjoy working in a fast-paced environment. We value the importance of the relationship between our clients and their furry family members and strive to treat everyone like our own family.

Customer Service Representative

All Creatures Veterinary Hospital has been a mainstay of the Wasilla veterinary community since 1984. We believe in providing top-tier veterinary care as well as providing our team members with the opportunity for professional development. We want our team to be happy, feel fulfilled and enjoy coming to work. If that sounds good to you, please keep reading!

As a CSR, you will be the face of our hospital. You will be first the first face they see when they arrive, and the last person they see when they are leaving. You should be comfortable with multiple phone lines, email, faxes, invoicing and assisting with call backs, questions, and general knowledge.

Main Responsibilities:

• Answering phones
• Making appointments
• Filtering and directing question and concerns to/from medical team
• Assisting where needed
• Stocking
• Keeping reception area clean and welcoming

What you’ll need:

• Good time management skills
• Great customer service
• Experience with de-escalation tools
• Able to work in a fast-paced environment
• Empathy and compassion

This is a full time (part time) position. Compensation is $18/hr+, depending on experience. Full time employees are eligible for paid time off, benefits and more!

If all of this sounds good, please apply today. We are looking forward to adding an exceptional member to our team and would love to hear from you.