Home Technology and AV Specialist

We are hiring a Home Technology and AV Specialist to provide white-glove support for a private family.

This role is based in Boston, MA and will require heavy travel throughout New England (and some travel in South Florida).

The right candidate is an expert in current home technology hardware and software systems and has experience providing five-star service. To be successful in this role you must have a “concierge mindset.”

 

Responsibilities:

• Support home technology in multiple properties.
• Assist in testing installed equipment and programming.
• Perform scheduled preventive maintenance at multiple properties on a scheduled routine. 
• Assist in troubleshooting, diagnosing, and repairing systems and/or equipment.
• Assist with home networks and wireless systems support.
• Install and support access control, and intrusion hardware cabling and other forms of cabling as technology continues to evolve.
• Work with third party vendors on new security system installations.
• Serve as point of contact for security system provider and maintain systems to highest level.
• Perform weekly security camera audit review.
• Attend all team training and safety meetings.

 

Qualifications:

• BA in Electronic Engineering or equivalent certification.
• Experience with home technology operations and residential AV systems.
• Some experience with Smart Home systems including Crestron, Lutron, Sonos, Access Networks, Ruckus, Ubiquity, Security camera and access systems preferred.
• Enthusiasm to expand professional and technical knowledge by attending training or certification courses when made available by the manager.
• Comfortable with Microsoft Office Suite and both MAC and PC computers.
• OSHA 10-hour and Lift Safety certifications or willingness to complete the courses. (Company will cover the expense).
• Unquestionable ethics and integrity.
• Excellent problem solver with high sense of urgency.
• Ability to focus and complete assigned tasks and prioritize when given multiple tasks.
• Highly organized, analytical, and detail oriented.

• Ability to thrive in a fast paced, time sensitive environment.
• Effective communication skills, mindfulness, and follow-through.
• Driver’s license, passport, and legal authorization required to work in the US.

 

Schedule:

Generally, Monday to Friday, business hours with flexibility to work extended hours and weekends as requested.

 

Compensation:

Base compensation of $110,000 - $120,000 offered, depending on experience.

This role offers excellent benefits including an annual discretionary bonus, health/dental/vision, 401(k) with match, PTO, paid holidays, and more.

 

To Apply:

To apply, please submit your cover letter and resume at www.mahlermatch.com for consideration; if already on our job board, click Apply Now. Qualified applicants will be contacted for immediate interviews.

 

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Our Story:

Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates as well as we know our clients, so we can make lasting, long-term placements.

Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.