Located in the heart of the Ozarks, the Ozark Mill & Finely Farms is a historical and cultural destination for a new generation of travelers. Set along the Finley River in Ozark, MO, just a short drive from Springfield. We have taken great care to restore the working grist mill (built in 1833) along the riverbank, to continue a long tradition of being the center of the community. The mill creates a unique place that embraces our heritage and supports a modern shift towards a simpler way of living. These unique spaces offer events and programs that will allow people to experience an Ozarks way of life in a whole new way. Inspired by the spirit of the Midwest, we are committed to delivering memorable experiences and genuine hospitality.
Our business focus is outdoor retail and destination hospitality. We have deep roots and a deep love for the Ozarks, which is why we are committed to the conservation and restoration of our land and our landmarks. We will maintain our commitment to sustainability through all methodology and practices on the farm, underscoring our respect for the land and the watershed it surrounds. ?
POSITION SUMMARY:
We are seeking a passionate individual who has a genuine interest in customer experience and hospitality, as well as, the mission of The Workshop at Finley Farms to build a sense of community over coffee and through crafts.
ESSENTIAL FUNCTIONS:
- Provide exceptional, friendly customer service
- Craft and deliver a variety of quality beverages consistently, i.e. espresso drinks and cocktails, according to shop standards
- Prepare and serve food to quality standards of the shop and health department
- Operate espresso machine, POS system, and other equipment professionally
- Assist customers in the selection and purchase of retail and menu offerings
- Maintain a clean, professional work environment
- Represent the vision and mission of Finley Farms and The Workshop
- Cultivate a sense of community by fostering customer relationships
- Assist with special events, such as birthday parties, wedding receptions, meetings, workshops, etc.
- Perform other duties as assigned
EXPERIENCE/QUALIFICATIONS:
- High school diploma/GED preferred
- At least one year of experience working as a barista, bartender, and/or food preparation preferred
KNOWLEDGE, SKILLS, AND ABILITY
- Ability to handle required tasks regarding cash handling and register operation
- Ability to learn all menu items and able to communicate food and beverage offerings
- Ability to sell, upsell, and take orders
- Ability to verbally communicate with guests and other associates
- Ability to memorize and become knowledgeable of menu items
- Ability to calculate figures and amounts such as discounts and percentages
Preferred Traits
- Experience in and passion for customer service
- Willingness to learn new skills and as a team player
- An attitude of flexibility and mindfulness about the team approach
- Strives to prioritize with a sense of urgency and a genuine concern for guest satisfaction
- Intrinsically motivated - takes pride in work
- Remains calm, organized, and efficient when busy
PHYSICAL REQUIREMENTS:
- Must regularly lift and/or move up to 25 pounds
- Stand for extended periods of time
- Regular walking, standing, bending , stooping, and occasionally lift up to 50lbs
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.