Adult Case Manager, In-Home
DEFINITION: This is responsible professional work providing services to a limited target population as part of a multi-disciplinary team providing treatment, rehabilitation and support to persons with serious mental illness and severe functional disability on an outreach basis.
DESCRIPTION OF DUTIES
- Participate in staffing of all assigned cases at least twice weekly with other treatment team members.
- Provide assertive community treatment services to clients assigned to the team.
- Identify eligible individuals for case management services.
- Complete referral information including name and a problem statement.
- Visit referred persons and determine needs using the SUN Assessment by conversing with the individual.
- Complete a SUN Assessment Form on each client utilizing information gained from the client or a significant other.
- Determine resources that would meet the needs identified in the SUN Assessment by contacting provider sources, public and private, both in and out of the catchment area.
- Prepare a plan for the provision of community mental health services to the targeted individual involved and review such plan not less that once every three months.
- Provide assistance in obtaining and coordinating social and maintenance services for the individual, including services relating to daily living activities, transportation services, habilitation/rehabilitation services, prevocational/vocational services, and housing services.
- Assist the individual in obtaining income support services, including housing assistance, food stamps, and supplemental security income benefits.
- Refer the individual for such other services as may be appropriate.
- Provide representative payee services in accordance with section 1631 (a) (2) of the Social Security Act if the Individual is receiving aid under title XVI of such Act.
- Transport clients to services, as well as conduct outreach visits.
- Participate in training activities as required by the Authority to increase and enhance professional and therapeutic skills.
- Complete reports required for client records as well as all forms and paperwork required by the Agency including Daily Service Reports and other forms as needed.
REQUIREMENTS
- Knowledge of the special needs and behavioral characteristics of the targeted, chronically mentally ill.
- Knowledge of interviewing techniques and principles.
- Skills in interpersonal relationships and group dynamics.
- Ability to operate a motor vehicle.
- Knowledge of the use and side effects of psychotropic medication.
- Knowledge of the legal and ethical issues relative to confidentiality of client records.
- Knowledge of casework principles and methods related to counseling.
- Ability and willingness to document activities and maintain records.
- Ability to establish and maintain good working relationships with consumers, families, hospital staff and community mental health center staff.
- Ability to work in a proactive, assertive and energetic manner in fulfilling the duties of this position.
- Ability to work effectively as a treatment team member.
- Willing to work in non-traditional and in-home settings.
- Ability to work a flexible schedule including evenings and/or weekends if necessary.
- Reliable transportation and willingness to transport clients.
QUALIFICATIONS
- Bachelor's Degree in Behavioral Science or related field from a recognized college or university.
- Some experience preferred.
- Must meet requirements for Approved Medicaid Provider status.
- Must hold a valid driver's license and maintain a driving record that is acceptable to Carastar's insurance carrier.
- Must maintain at least liability coverage on personal vehicles.