Heavy Haul Permits Coordinator

Summary

Heavy Haul Permit Coordinator is accountable for the permitted movement of ATS large oversized moves. This role also handles the route identification, acquisition of proper state and local permits, along with the setup of any additional services to move loads successfully and safely. Help ensure potential delays are minimized while maximizing profits and productivity.

Education and Experience

1. High School education and/or Associate's degree in business or administrative field preferred.
2. Excellent map reading ability and knowledge of United States geography.
3. Strong time management, multi-tasking, and organizational skills.
4. Strong ability to prioritize and pay attention to detail.
5. Excellent customer service skills, manages difficult customer situations; responds promptly to internal and external customer needs to meet company commitments.
6. Exceptional communication skills (verbal, written, listening) to accurately interpret information and gain clarification in a professional manner.
7. Proficient in Microsoft Office (Word, Excel, and Outlook) required.
8. Strong problem solving skills to identify and resolve issues at hand in a timely manner.
9. Ability to perform mathematical equations of adding and subtracting and applying that data to answer questions.
10. Ability to work as a team member and be self-motivated to achieve results.
11. Ability to work flexible shifts as needed to meet company deadlines.
12. Willing and able to travel infrequently, including overnight travel.

Essential Duties and Responsibilities

1. Compute load size, identify feasible routes of travel, analyze timeliness, cost effectiveness, difficulty, and review potential concerns.  Submit permit applications, and verify info matches and approved permits.
2. Order permits from state and local agencies – online, email, fax or phone
3. Route loads and coordinate pertinent information with fleet supervisor, providing special instructions and information to drivers transporting oversize loads, and maintaining department related informational resources.
4. Contact state and local agencies for approvals, concerns, procedures and possibilities.
5. Coordinate time setup and contracts for State patrol, utility trucks, and other services when needed to move the load.
6. Provide high quality of service to drivers and customers while meeting company and department expectations and procedures.
7. Serve as liaison between fleet supervisors, drivers, permit services, and state agencies, to answer questions, investigate and resolve problems, and ensure permits are efficiently obtained.
8. Follow department processes and expectations to minimize risk and revenue loss
9. Continuously seeks to improve department quality and efficiency standards by creating, updating, and/or revising department processes, and resources.
10. Work within company and department policies and procedures.
11. Strive for results and persevere in the face of resistance or setbacks.
12. Adapt to an ever-changing work environment; able to deal with frequent change, delays, and unexpected events.
13. In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's values as set forth in our core competencies and behaviors (all Employee Competencies). 
14. Performs other duties and responsibilities as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position performs work primarily in an office setting.

1. Constantly in a stationary position and occasionally will move around.
2. Constantly operates a keyboard and mouse and constantly utilizes a computer monitor(s).
3. Constantly conversing with internal and external customers in person or via phone system.

Supervisory Responsibility

NA

 

EEO and Affirmative Action Statement

It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

The ATS designated person for issues concerning Affirmative Action/Equal Employment Opportunity is Director of Human Resources at 320-255-7400.

ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.