Start Your Job Search

Search:

PERMIT SERVICES TECH

Under the general supervision of the Building Official or the Planning and Building Services Manager, this position performs various complex and specialized duties related to the building permit process. This front-line position requires thorough knowledge of the county's permit processes, departmental procedures, administrative provisions, and assessing and collecting permit fees. This position is responsible for providing excellent customer service and working with customers to process various permits. The following is a list of the various types of processes expected for this position: Receive and enter into the system building permit submittals; assess and collect permit fees; issue over-the-counter permits; coordinate the review of building permits for other departments; schedule inspections; maintain building permit files; coordination of all final approvals from all permitting departments for the issuance of certificates of occupancy; asses and collect permit fees; and providing building code and permit procedure information to the public.

PRINCIPAL JOB DUTIES:

•	Work directly with contractors, property owners, and other customers to review and approve routine permit requests.
•	Determine the nature of the permit request to evaluate the permit type and direct the customer through the approval process.
•	Assist the public in person, through email, and on the telephone by providing general information regarding building permit requirements, inspection, code enforcement, and information on the permitting process.
•	Accept, enter into the permitting system, review, and track building permit applications and related submittal materials for accuracy, completeness, and compliance with established policies and procedures.
•	Track permit submittals and follow up with responsible parties, utilizing effective communication systems to keep parties informed.
•	Coordinate the permit review process and route all submittal documents and related plans to the appropriate permitting department; issue permit when ready and complete.
•	Consult with planners, engineers, plans examiners, inspectors, and other professional and technical staff on more complex permitting requests, unusual designs, and issues of conformity and compliance.
•	Provide information to applicants and permit holders for inspection procedures and requirements.
•	Coordinate with all other permitting departments to issue the certificate of occupancy.
•	Process and issue over-the-counter permits, including, but not limited to, re-roof, mechanical, and solar permits.
•	Prepare, track, and follow up on building permit expirations
•	Assist building inspectors and plan examiners by performing records research and compiling data.
•	Schedule inspections for building inspectors as needed.
•	Maintain and update paper and electronic filing and record-keeping systems; update customer handouts.
•	Answer telephone and provide clerical support for Community Development Division Planning & Building Department staff as needed.
•	Process accounts receivable. Audit, prepare, record, and submit expenditure vouchers and invoices for payment; and track expenses.
•	Provide clear and concise customer service; answer questions and guide customers through processes.
•	Attend meetings as necessary.
•	Adhere to all County policies and procedures, and all laws and regulations pertaining to assigned area.
•	Other duties as assigned by the Chief Building Official and Planning and Building Services Manager.

MINIMUM JOB REQUIREMENTS:

REQUIRED EXPERIENCE / EDUCATION

•	EDUCATION/TRAINING:
•	Must have a high school diploma or equivalent. An associate degree is preferred.
•	LICENSE/CERTIFICATION:
•	Permit Technician Certification is required to be achieved within one year of the hire date.
•	Notary Public Certification is required within one year of the hire date.
•	EXPERIENCE:
•	Minimum one (1) year of experience in building permit processing or equivalent experience in the field of building, planning, or engineering, and a minimum of one (1) year related customer service experience or equivalent combination of education and experience.

KNOWLEDGE, SKILLS & ABILITIES

•	Capable of auditing building plans for completeness
•	Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
•	Computers and Electronics — Knowledge of electronic equipment and computer hardware and software, including applications
•	Legal & Rules - Knowledge of statutes, regulations, ordinances, and procedures of other permitting departments is desirable
•	Oral Comprehension — Listening to and understanding information and ideas presented through spoken words and sentences.
•	Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
•	Written Comprehension — The ability to read and understand information and ideas presented in writing.
•	Written Expression — The ability to communicate information and ideas in writing so others will understand.
•	Accuracy & Consistency - Requires a level of knowledge and ability to accomplish tasks or projects consistently and accurately and in a variety of situations.
•	English Language — Knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
•	Writing — Communicate effectively in writing as appropriate for the audience's needs.
•	Active Listening — Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupting at inappropriate times.
•	Reading Comprehension — Understand written sentences and paragraphs in work-related documents.
•	Speaking — Talk to others to convey information effectively.
•	Organization &Time Management — Manage one's own time and the time of others. Skilled at organizing and maintaining work and projects
•	Database Management – Skilled in or the ability to learn to manage database information
•	Working Relationships - Able to maintain courteous and effective working relationships with the public, county departments, co-workers, and other agencies
•	Proofreading - Proofread documents, records, or other files to ensure accuracy
•	Reading and Interpreting Maps – The ability to interpret maps and site plans and understand the scaling associated with
•	Building Plans – Proficient in reading and interpreting building plans is not necessary. However, we will require the permit tech be capable of auditing building plans for completeness which is a fairly simple and a trainable task.
•	Mathematics — Knowledge of basic arithmetic
•	Specific Knowledge to Departments - General knowledge of department-related building codes, policies, procedures, related statutes, and their application (or able to learn quickly)
•	Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

NECESSARY SPECIAL REQUIREMENTS:

•	Must have a valid Colorado Motor Vehicle Driver's License
•	Must pass a background check: Criminal, Traffic, and Credit/Financial
•	Conviction of a crime will not be an absolute bar to employment
•	Required legal authorization to work – United States citizenship or legal authorization to work in the United States

SUPERVISORY:

May instruct, delegate, and review the work of lower classified employees in a lead capacity.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

· Work is performed in an office environment. The noise level in the environment is moderate. Work is generally scheduled Monday through Friday.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

· Employees in this position will typically sit for long periods of time. While performing the duties of this job, the employee is frequently required to talk, hear, walk, and use hands-to-finger dexterity to handle or feel objects, tools, or controls. Individuals in this job must be able to type, use a mouse, and use a keyboard in daily operations. The employee is occasionally required to reach with hands and arms, stand, stoop, kneel, balance, twist, or crouch. Physical demands are described as passive (exerting up to 10 lbs. of force frequently or constantly. Occasionally lift, carry, pull, or push up to 40 lbs. to move objects). Must possess verbal and auditory capacity, enabling interpersonal communication as well as communication through automated devices such as the telephone. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

POSSIBLE HEALTH RISKS SPECIFIC TO THIS POSITION

The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons.

The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties, and responsibilities. Clear Creek County provides reasonable job-related accommodations for disabled persons.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).