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Human Resources Assistant

POSITION SUMMARY: This position is the first point of contact for the HR department.  They represent the HR department to the public and our associates.  This position requires someone who is warm and friendly and shows “Genuine Ozark’s Hospitality”.  This position also manages several key processes and requires someone with high attention to detail and the ability to handle multiple tasks simultaneously. 

 

ESSENTIAL FUNCTIONS:  

  • Provide exceptional guest service to both our internal and external guests 

  • Ensure telephone calls and walk-ins are greeted in cordial and professional manner and are given prompt assistance 

  • Assist recruiting managers with job offers 

  • Provide administrative support for the hiring process to include maintenance of the requisition system, I-9 verification and follow-up, schedule interviews and pre-employment testing, assist new employees with new hire paperwork and inform appropriate staff of new hire placements 

  • Distribute pre-hire paperwork, collects new hire information, make sure the forms are completed and documents turned in, roster updates 

  • Scan and file papers and documents into appropriate employee electronic files 

  • Maintain confidentiality of all Company information 

  • Schedule interviews with both applicants and managers 

  • Assist with Taking Root (New Hire Orientation) 

  • Assist associates with shoe orders, nametag orders, shuttle trips, etc. 

  • Assist in the processing of invoices  

  • Make new timecards for new and existing associates.  

  • Organize the front office and follow-through on all commitments 

  • General office duties 

  • ALL OTHER DUTIES AS ASSIGNED 

EXPERIENCE/QUALIFICATIONS:  

  • Minimum Degree Required:   ?High School Diploma or Equivalent?  

  • Years of experience: 1 year office experience preferred 

  • Experience in the human resources, recruiting, or related professional area preferred 

KNOWLEDGE, SKILLS, AND ABILITY:  

  • Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). 

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 

  • Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. 

  • Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization. 

  • Skilled at establishing courses of action for self and others to ensure work is completed efficiently. 

  • Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions. 

  • Ability to effectively adjust to major changes in work tasks or the work environment. 

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Computer Work: Regularly
  • Walking: Occasionally 
  • Sitting: Regularly
  • Standing: Occasionally 
  • Lifting up to 50 Ibs: Seldom / Never

WORK ENVIRONMENT:

  • Office

INDEPENDENT JUDGEMENT:

  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.