Parking Event Coordinator

We are seeking energetic and customer service oriented Parking Service Event Coordinator to join our Parking Services team. The parking event coordinator supervises part-time Parking Services staff and coordinates parking operations during events under the direction of the Parking Services Manager.

Supervisory Responsibilities:        

Supervises Parking Lot Supervisors and Parking Attendants, and coordinates the use of parking spaces during events in accordance with organizational policies and procedures.                                     

Essential Functions: include the following, other duties may be assigned.

• Follows Employee Safety Guidelines and all building protocols
• Supervises all Parking personnel for efficient ingress and egress of guests and control of revenue and expenses
• Trains staff in customer service and departmental policies and procedures
• Coordinates event set-up and utilization of supplies for each event, and traffic flow during ingress and egress
• Assigns parking staff their positions using event specific guidelines, per the instructions of the Manager of Guest Parking Experience
• Verifies all parking attendants are scanning all credit/debit card transactions, scanning valid parking passes and verifying VIP list parkers on parker app (ParkHub)
• Maintains proper levels of all parking equipment and supplies such as:  flashlights, scanners, radios, flags, etc.
• Reviews and maintains parking signs and directional signage throughout the property for appropriate event specific information
• Conducts pre-event briefings to inform staff of event specific information and to inform/reinforce all company and departmental policies and procedures as directed by the Manager of Guest Parking Experience
• Reviews parking areas for cleanliness and damages and notifies the Parking Services Manager of any necessary repairs
• Provides assistance to guests and employees in a professional and courteous manner as needed
• Coordinates employee parking and shuttle programs during events
• Other duties as assigned

Education / Qualifications:   

• High School diploma or GED required
• Minimum of two years of supervisory and/or parking industry experience required
• Associates degree and /or four-year degree preferred
• Minimum of two years related experience and/or training or equivalent combination of education and experience
• Prior experience working for an Event Venue or Parking company helpful 
• Must have valid Texas driver's license and a good driving record
• Fan-friendly attitude, strong customer-service skills and professional appearance at all times
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers and/or employees of the organization

Physical Demands/Work Environment:

• Ability to regularly stand, walk, sit, use hands to handle or feel, talk, hear and climb stairs
• Requires specific vision abilities:  close vision, distance vision, color vision, peripheral vision and ability to adjust focus
• Ability to lift up to 25 pounds as needed
• The noise level in the work environment is usually moderate, however, the noise level may be loud
• Must be able to work days, evenings, weekends and holidays as required
• Requires working near moving mechanical parts occasionally
• Requires working in outdoor weather conditions

AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.