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Technical Writer

 

Summary:

The Technical Writer is responsible for developing, writing, designing, and editing technical publications.  This position also develops documentation for instructional, descriptive, reference, and promotional purposes. 

 

Duties/Responsibilities: 

  • Developing and maintaining user manuals, specification sheets, application notes, installation guides, and other product-related documentation. 

  • Responsible for maintaining the approval process for all technical documentation. 

  • Manage the document release process for the final documentation by creating new literature part numbers and bill of material change requests. 

  • Help develop and maintain all the engineering procedures and workflows. 

  • Research information about the product by interviewing subject matter experts and using the product. 

  • Producing screenshots, schemata, and related graphical material for product documentation. 

  • Tracks new industry information, guidelines, and best practices. 

  • Assist in other duties as required. 

 

Required Skills/Abilities:  

  • Excellent verbal and written communication skills. 

  • Ability to prioritize work and adhere to strict deadlines. 

  • Excellent analytical and organizational skills. 

  • Detail-oriented with a high level of accuracy and strong problem-solving abilities. 

  • Independent and self-driven while working in a team environment. 

 

Education and Experience: 

  • Bachelor's degree in a STEM subject is required. 

  • At least 5 years of experience in technical writing within the telecommunications industry. 

  • At least 2 years of experience with Creo Illustrate, Visio, and Adobe Illustrate. 

  • Knowledge of Microsoft Office (Word, Excel, and PowerPoint). 

 

Physical Requirements:  

The physical demands described are representative of those that an employee must successfully perform.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

  • Employees must regularly lift and/or move up to 15 pounds.   

 

Work Environment:  

The work environment characteristics described are representative of those an employee encounters while performing the essential job functions. 

  • Employees regularly work in an office environment.