All of our team members play an integral role in providing exceptional care to our patients as well as facilitating accurate and timely communications with our clients. We consider the Client Service Representative to be a critical member of our team because they are the first and last contact with our clients. How we deliver service adds value to our entire organization, therefore it is essential that our team members are compassionate and care about pets and helping those that love them. At Indian Trail Animal Hospital, we pride ourselves on providing compassionate care to our furry friends and excellent customer service to their owners. We are seeking a friendly, organized, and professional receptionist to join our team and help us deliver service in abundance to our clients. If you are passionate about animals and customer care, we'd love to hear from you!
WE OFFER:
- Competitive wages
- Medical, dental, vision
- Uniform provided
- Pet discounts and more!
RESPONSIBILITIES:
- Main lobby operations – check-ins, check-outs, answering general questions
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Scheduling
- Data entry
REQUIREMENTS:
- Computer skills
- Timekeeping
- Excellent organizational skills
- Able to utilize multi-line phone
- Strong communication skills
- Able to lift 50 lbs.
- Display professional manner at all times
- Previous reception or customer service experience
- Previous experience in a Veterinary setting preferred but not required
- Flexibility in schedule