Customer Service Representative

The Customer Service Representative will be responsible for providing customer service, office administration, and sales support. This position will answer incoming phone calls and customer inquiries.  Other administration functions includes completing paperwork, filing, and faxing.

Responsibilities:

• Enter orders into the computer system.
• Provide customers with updates on their orders.
• Support sales team with quotes.
• Placement and tracking of purchase orders with vendors.
• Monitor inventory levels of components and determining re-order amounts and timing.
• Assist in maintaining accurate cost data on components and packages.

Qualifications:

• One year of experience within an office environment, preferred.
• One year inside sales experience within a manufacturing/distribution environment, preferred.

Division Summary: From locations throughout the country, we offer a complete product line and maintain a huge inventory of commercial and industrial insulation products. We have many products in stock and ready for delivery. Whether your application uses the heat requiring refractory products or the frigid cold of cryogenics, our broad product line has you covered. Our mechanical system insulation inventory runs deep, too, with products from a variety of manufacturers.

Company Benefits: GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short & Long Term Disability, free Health Assessments and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!

 ***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***

 

The Bay Family of Companies are Equal Opportunity Employers that maintain a Drug-Free Workplace.