Staffing Coordinator Home Care
Staffing Coordinator – At Home with Van Dyk, Ridgewood, NJ, 07450
When searching for your next career, pick the company that has award-winning staff. Our secret is simple. A 71-year legacy of service, Great Place to Work certified for 7 years in a row, and family values that still matter! Apply Today!
Our ideal candidate will have the following qualifications:
- Bachelor's degree preferred
- Home Care Experience a must (Minimum 1 year)
- Participate in on-call rotation as assigned (On call hours are 4:30p-8:30a weekdays & weekends)
- Customer Service and/or Employee Relations experience a must
- Excellent communications skills
- Ability to build relationships with our customers and employees to ensure their needs are being met
- Self-starter who is eager to take initiative, pays attention to details and exceeds customer expectations
- Takes ownership of problems and is creative in finding solutions
- Exhibits a high level of professionalism and emotional maturity
- Compassionate and dependable
- Bilingual English and Spanish a plus
Responsibilities:
- Hours: Monday-Friday 9:00am-3:00pm
- Serves as a liaison between our customers, employees, and Directors.
- Interacts with customers to understand their needs and ensure that the most qualified staff are assigned to meet their needs.
- Interacts with staff to ensure appropriate assignment to cases based on skill sets, schedules, and work availability.
- Responsible for accurately scheduling qualified caregivers and arranging for the uninterrupted continuing care of the customer.
- Maintain constant communication with the operations team to actively schedule staff to meet customer needs and to ensure the accuracy of staffing schedules.
- Accommodate and arrange coverage for employee absences including personal time off by coordinating with available staff.
- Provide customers and families with information on schedules, coverage, and staff substitutes.
Benefits:
- Pay rate = $20-$25 per hour
- Medical, dental, vision & Rx Insurance on first day of employment
- 401(k) Plan
- Life Insurance
- Paid Time Off