Customer Service Representative

Linwood Animal Clinic is looking for a full-time receptionist to join our 4 doctor practice.  Shifts are Tuesday, Wednesday, Friday and Saturday 7:45am - 6:30pm. In this position you will utilize superior client service skills to their fullest - delivering the highest quality patient and client care. Candidate should be comfortable with computers, competent with multi-line phone systems, and enjoy working with the public. We are a fast paced facility and place emphasis on communication and team work. We offer generous pet care discounts and more. Core competencies will be tested and background check will be performed.

Our Culture and Values 

Here at Linwood Animal Clinic, our mission is to nurture the bond between people and animals by providing timely veterinary services to our clients and quality medicine to their pets in a friendly, comfortable atmosphere. We know how much our client's care about their pets and want to make sure they have access to skilled, compassionate veterinary professionals from the moment they make their first contact with us.  

Education:

• High School Diploma or GED required

Experience:

• 1+ years experience in the veterinary field

• Experience in a medical facility desired

Knowledge, Skills and Ability:

• Ability to provide effective customer service principles

• Basic knowledge of medical terminology is preferred

• Basic written, verbal, and active listening communication skills

• Strong customer relations and interpersonal skills

• Exercises tact and diplomacy in dealing with sensitive issues and situations

• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions

• Strong organizational and time management skills

• Effectively and quickly responds to requests in a proactive manner

• Strong attention to detail and high level of accuracy

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