Junior Systems Architect/IT Engineer

Who We Are

Inland Respite consists of a team of Care Providers and disability experts who work hand in hand with various partners to provide quality services. As a family-owned business, we take great care of the families we work with, making efforts to understand the importance of their family.

What Will You Do

Infrastructure 

•  Provide Tier 1 Desk Support to all employees by reviewing and resolving support tickets in collaboration with the Fruth Group.

• Work closely with the Fruth Group on support tickets and infrastructure projects to foster effective collaboration.

• Conduct weekly status meetings to discuss outstanding support tickets.

•  Serve as a primary contact for IT vendors and Internet Service Providers.

•  Review IT vendor contracts and equipment leases for approval by the CEO.

• Assist in the requisition and purchase of IT equipment.

• Accurately maintain an inventory of IT assets.

•  Contribute to assessing the organization's cybersecurity and infrastructure needs.

• Organize server rooms for safety and efficiency.

•  Ensure that the infrastructure supports seamless business operations.

Applications Management

• Maintain subscriptions for applications, including Microsoft products.

•  Encourage the optimal use of existing systems throughout the organization.

•  Assist in generating insightful reports.

•  Collaborate with software vendors to ensure system functionality.

•  Participate effectively in the implementation of new projects.

Reporting

Weekly updates that outline project progress and address any issues while sharing recommendations with executives are essential for effective reporting. Additionally, assist with tasks assigned by your supervisor to support team goals.

What Will You Need

• Degree in IT infrastructure or a related technology field.

•  A minimum of one year of relevant experience or equivalent education.

•  Stay updated on new technologies and system changes.

•  Excellent written and verbal communication skills.

• Cultural sensitivity when working with diverse groups.

• Ability to multi-task and manage time efficiently.

•  Strong motivation and genuine interest in career advancement.

•  Creativity and the ability to work independently.

•  Willingness to travel as required.

?Why Join Us?

At Inland Respite, Inc., you will have the opportunity to make a significant impact on the lives of individuals with developmental disabilities. We offer a collaborative work environment, competitive compensation, and opportunities for professional growth.

Inland Respite, Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.