Dental Supervisor

Dental Supervisor - We are currently seeking a Dental Supervisor to join our Dental leadership team. The selected candidate will oversee the daily operations of the dental office, ensure the delivery of high-quality patient care, and support staff to function efficiently and effectively. This role requires a motivated and organized individual with strong leadership skills, attention to detail, and a commitment to continuous improvement.

Primary Responsibilities:

This role is expected to foster a cohesive, collaborative, and engaging team environment within the dental department.

• Supervise daily front and back office dental operations
• Manage scheduling, patient flow, billing, and collections processes
• Oversee dental staff coordination, including scheduling, onboarding, and performance evaluations
• Ensure compliance with health and safety regulations, including OSHA and HIPAA standards
• Collaborate with dental providers and administration to enhance patient experience
• Track and report clinic performance metrics and operational goals
• Assist with inventory management and procurement of supplies and equipment
• Resolve patient concerns and manage escalations in a professional and timely manner.

Required Knowledge, Skills & Abilities:

• Strong leadership and team management skills
• Knowledge of dental office procedures, terminology, and billing practices
• Experience with dental software (e.g. SoftDent, XDR or similar)
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to multi-task and prioritize in a fast-paced environment
• Commitment to service excellence and patient satisfaction

Preferred Qualifications:

• Associate or bachelor's degree in healthcare administration, Business, or a related field preferred
• Minimum of 2 years' experience in a dental office, with at least 1 year in a supervisory or management role
• CPR certification preferred (or willingness to obtain upon hire)

Physical Capabilities:

• Requires lifting of materials and supplies up to 20 lbs.
• Ability to sit, stand, and walk throughout the workday
• Manual dexterity required for computer and phone usage

Working Conditions:

The work environmental characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this role.  This position operates primarily in a dental office or clinical environment. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

Other Duties:

This job description is not intended to provide a comprehensive listing of all duties, responsibilities, or activities. These may change at any time, with or without notice, based on the needs of the clinic.

WHO WE ARE

We serve with compassion, professionalism, and a commitment to whole-person care

SDA Clinic in Guam is a mission-driven healthcare organization dedicated to providing high-quality dental and medical care in a compassionate, respectful, and community-centered environment. Our services are rooted in a holistic approach to health, addressing the needs of the body, mind, and spirit.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The SDA Clinic is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.