Hospitality Estate Manager

Our client with residences in New York City, satellite home in Bel Air, and an executive office in Century City, is seeking a seasoned hospitality professional to step into a newly created leadership role. This is an exceptional opportunity for a luxury hotel executive (GM or similar) to transition into a private service environment while applying their five-star sensibilities across multiple properties.

Responsibilities:

• Oversee the daily operations and long-term planning of a high-end private estate, ensuring all services are executed to 5-star standards.
• Transition and apply luxury hotel management principles to a private, residential environment with discretion, elegance, and efficiency.
• Manage household and grounds staff, vendors, and contractors, providing clear direction, leadership, and performance oversight.
• Coordinate and supervise all aspects of the estate including property maintenance, housekeeping, culinary services, transportation, events, and guest accommodations.
• Develop and maintain detailed operating procedures, schedules, and service standards customized to the principal's preferences.
• Serve as the primary point of contact for the principal and their guests, ensuring confidentiality and superior service at all times.
• Proactively identify and implement service improvements, creating a seamless and elevated lifestyle experience within the estate.
• Manage estate budgets, inventory, and procurement with an eye for detail and cost efficiency.

Qualifications:

• Proven executive-level experience as a Hotel General Manager, preferably at 4- or 5-star international properties.
• Strong ability to transfer hospitality expertise into the private service sector, with an emphasis on discretion, organization, and white-glove service.
• Exceptional leadership and team management skills, including the ability to train, mentor, and retain high-performing estate staff.
• Deep understanding of luxury service protocols, personalized guest (or principal) care, and operational excellence.
• Highly organized with a meticulous eye for detail, maintenance standards, and logistics.
• Calm, polished, and unflappable demeanor with a professional, can-do attitude.
• Adept at handling confidential matters and working with high-net-worth individuals and VIPs.
• Strong financial acumen with experience managing budgets, contracts, and large-scale estate or hotel operations.

Compensation:

• Starting at $200,000
• Full benefits package
• Discretionary bonus potential

If you're ready to bring your luxury hospitality expertise into a private setting where excellence is the standard, we’d love to meet you.

 

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