Housing Specialist - FSS Coordinator
With a starting salary of $25.64/hour and excellent benefits, the City of Muscatine is seeking a customer focused coordinator for the Family Self Sufficiency program. This position is responsible to determine eligibility for assistance, advise clients and landlords on housing agency policies and regulations, and assist clients in remaining stably housed. The successful candidate will have a genuine desire to serve this population and a combination of skills and abilities as follows:
- Associate's Degree in Human Services or related field (Bachelor's degree preferred)
- Minimum three (3) years experience in Human Service field with at least one year of direct client service
- Training or experience in case management
- Knowledge of the methods & practices of modern office procedures
- Skill in performing routine mathematical calculations with speed & accuracy
- Considerable skill in originating & maintaining thorough, accurate, & orderly records & assembling & interpreting data & preparing various reports
- Skill in maintaining effective working relationships with other employees, officials, clients, community groups, & the general public
- Skill in identifying & meeting special human & social needs of low & moderate income families
- Ability to meet & communicate effectively with the public—orally & in writing
- Ability to read, interpret & explain technical information & material relating to housing programs
- Ability to write correspondence and prepare educational information for tenants, landlords, community service organizations, and the general public.
- Ability to write correspondence and prepare educational information for tenants, landlords, community service organizations, and the general public.
- Ability to work independently on responsible & confidential clerical & administrative procedures & information
- Ability to successfully complete HCV Program Management Certification Course
- Ability to speak Spanish a plus
- Possession of a current valid driver's license upon appointment & continued maintenance of license throughout period of employment & insurance coverage with City's insurance company
- Must reside within 30 air miles of Muscatine city limits