Social Service Technician 3- Team Lead

Aspire Behavioral Health & Developmental Disabilities Services Job Description

 

A. ORGANIZATIONAL RELATIONSHIPS

 

Position Title:  Social Services Technician III- SST012  (CRR III)

Position Number:

 

Date:

Employee:

 

Work Unit: AACSB Administration County: Dougherty

Immediate Supervisor's Title: Residential Coordinator

 

List positions supervised through immediate contact: None

 

B. QUALIFICATIONS:

 

Knowledge of agency policies and procedures. Ability to coordinate and organize delivery services. Ability to monitor consumer's progress toward meeting established goals.  Knowledge of consumer's treatment goals. Ability to interview consumers and or families using established techniques.  Ability to develop consumer profile.  Knowledge of agency confidentiality policies.  Knowledge of state and federal confidentiality laws and regulations.  Knowledge of available community resources.  Ability to make appropriate referrals. Knowledge of crisis intervention.  Ability to develop client service plan to habilitate and rehabilitate client and assist client in attaining social, educational, and vocational goals.  Ability to assist with individual counseling sessions.  Knowledge of counseling techniques.  Ability to contact health care professionals to obtain additional background information.  Ability to develop, implement, and facilitate workshops.  Knowledge of target population.  Ability to access what training is needed. Knowledge of agency specific software. Knowledge of available databases.  Ability to prepare reports and case history records.  Knowledge of eligibility requirements.  Knowledge of information needed to complete applications.  Knowledge of what qualifies as an emergency situation. Ability to delegate assignments. Ability to evaluate, mentor and motivate residents. Ability to review the work of others. Ability to work independently. Ability to answer resident questions. Ability to serve as a subject matter expert to the unit.   Entry qualifications include a high school diploma or GED or higher, who have completed the paraprofessional training required for DBHDD contracted organizations and under the supervision of a Residential Manager/Supervisor may perform residential services.

 

(Physical) No lifting of more than 20 pounds.

 

C. EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE:

 

(Include emergency equipment, treatment equipment and high risk equipment)

 

D. BL00DBORNE PATHOGEN CATEGORY (check one)

 

____Employee routinely performs tasks that involve exposure to blood or other potentially infectious

material as part of their assigned duties (Category I).

____Employee performs assigned tasks which does not involve exposure to blood or other

potentially infectious matter, BUT employment may require performing unplanned category I tasks

(Category II).

 

X    Employee performs assigned tasks which involve no exposure to blood or other potentially

ALBANY AREA CSB Job Description                                                                         Page 2

 

Position Title: Social Services Technician III- SST012   

Position Number:

 

infectious material AND performance of category I tasks are not a condition of employment

(Category Ill).

 

E. MANDATORY TRAINING CATEGORY (Check One)

 

____Administrative

_____

____Direct Care

_____

____Medical

 

F. PERFORMANCE IMPROVEMENT

 

The Albany Area Community Service Board goal is to continually improve the delivery of service

by improvement of consumer outcomes and satisfaction. All employees have a role in performance

improvement and are expected to interact collaboratively with co-workers, and other contacts to

provide consistent, high-quality, consumer focused services.

 

G.  ASSIGNED DUTIES

 

Provides a broad range of paraprofessional social services to patients/ clients/ consumers and their families.

Conducts patient/client/consumer intakes, participates in treatment team planning, and performs crisis intervention. Assist in dealing with personal and social problems. May provide supportive counseling to consumers and families and/or serve as a liaison for social services. May perform case management duties.  Performs lead worker functions.

 

Duties Include:

 

Implements and organizes the delivery of specific social services within the community. Monitors patient's/client's/consumer's progress towards treatment goals. Completes patient/client/consumer intakes based on interviews with patients/clients/consumers, their families, significant others and appropriate community agencies.  Assists clients in locating and utilizing community resources including legal, medical, financial assistance, and other referral services. Provides short term case management and referral services to clients with emergency situations.  Provides crisis intervention and emergency shelter services.  Counsels clients living in the apartments; assists in prerelease and release planning.  Maintains contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on client's overall progress.  Implements life skills workshops and programs in behavior management, adult services, community and social services.  Maintains program statistics for purposes of evaluation and research.  Prepares intake reports and case history records. Performs lead worker functions (comprehensive needs assessments, housing goals, primary & Secondary/Contingency Transition Plan, Residential Crisis Response Plan and Residential Functional Assessment within the first 7 days of admission and every 90 days to determine appropriateness for this level of residential support.  Performs job responsibilities with minimal supervision. Serves as job expert or organization resource in assigned areas.

 

NOTE:  This position will answer directly to the Residential Coordinator