Front Desk Receptionist

Our Ideal Front Desk Receptionist:

Do you enjoy providing exceptional customer support and service at the front desk? Can communicate well with people regardless of their position in a work environment? Want to work for a company with a strong mission of helping children with special needs?

Interested?  If this sounds like you, please apply today!

Founded in 1995, Achieve Beyond nationally meets the needs of children by providing the highest quality of pediatric therapy and autism services. Our providers and administrative staff are dedicated to our mission of helping children and families and we are looking for smart, innovative, and driven candidates to join our team. Achieve Beyond is centered around our culture of collaboration and support to ensure our services are of the highest quality and adhere to our strong ethical standards.

Job Summary: We are looking for a dynamic, professional, and hardworking Front Desk Receptionist to join our growing team. This role will work directly with all persons in the Melville office as a point of contact for front desk coverage, calls, mail, faxes, and materials. This role is an in-office position.

Please note that this is not a remote position 

Essential Duties and Responsibilities:    

• Answering phone calls for Melville clinic.
• Maintaining cleanliness and order of clinic.
• Requesting maintenance for the suite.
• Assistance with staffing, intake, provider relations, and internal operations procedures.
• Assistance with quality assurance initiatives such as parent and provider surveys.
• Conducting in-person/phone outreach to potential referral sites as needed.
• Taking and processing of copays, as needed.
• Offering and scheduling makeups for families in clinic.
• Maintaining supply stock.
• Data entry of client information into EMR system.
• Maintain compliance with health and safety standards in the clinic.
• Other duties as assigned by the manager.

Our Mission: We believe that all children have potential.  We are guided by the mission to support children with special needs to Achieve Beyond their current abilities.  We are always striving for continuous improvement by setting goals and measuring performance.  It is the reason we will succeed together. 

Qualifications and other requirements:

• Front Desk experience is preferred but not required.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Organized, professional, and a team player.
• Possesses a positive can-do attitude!

Physical Requirements of the Role:

• Occasionally ascends/descends stairs going to, while at, or leaving work location or facilities traveled to for work events.
• Must be able to remain in a stationary position for prolonged periods of time up to 90% of the work day working on a computer/electronic device.
• The ability to observe details at close range (within a few feet of the observer).
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations

Benefits Include:

• Comprehensive medical, dental, and vision coverage, and 401k with employer match
• Short- and long-term disability coverage as well as life, flex spending, and commuter benefits
• Paid time off, sick time, and holiday pay
• Various Employee Discounts on Entertainment and Equipment
• Educational reimbursement and referral bonuses
• Structured initial training
• Monthly administrative events and so much more! 

Compensation: Part-Time hourly non-exempt $20-23 per hour

Hours: In Office, Monday-Friday 2:00pm-7:30pm 

Job Description is Subject to Change.