Operations Supervisor (Production and Warehouse)

Operations Supervisor - Food Manufacturing

Are you ready to elevate your career and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!

We are seeking an Operations Supervisor to flex between Production and Warehouse Operations at Dianne’s Fine Desserts (a Dessert Holdings company) in Newburyport, MA.  This role will primarily focus on leading and supporting change for the warehouse team, with a strong emphasis on establishing, improving, and standardizing processes to drive efficiency and compliance.

The ideal candidate is passionate about people, process, and performance—able to operate in a fast-paced, regulated environment. This is a great opportunity for an emerging leader looking to grow in food or beverage manufacturing and make a direct impact on daily operations.

 

$70 – 85K (+ bonus)

 

KEY RESPONSIBILITIES:

• Lead day-to-day operations in the warehouse and support production as needed
• Implement and support warehouse processes, material flow, inventory control, and receiving/shipping procedures
• Monitor team performance, provide coaching, and foster a safety-first, high-performance culture
• Ensure compliance with FDA, USDA, and internal food safety regulations
• Collaborate cross-functionally with Quality, Production, and Supply Chain teams
• Utilize Lean tools and continuous improvement methodologies to drive productivity
• Maintain accurate documentation and inventory tracking using ERP systems
• Support onboarding, training, and development of warehouse and production team members
• Participate in audits, root cause investigations, and CAPA processes
• Flex into production leadership duties as needed to support shift coverage and plant performance

 

QUALIFICATIONS AND REQUIREMENTS:

• High school diploma required (a degree in a technical, engineering, or relevant field referred)
• At least two years of prior supervisory experience of a team member
• Prior experience with FDA or USDA regulated operations
• Strong understanding of GMPs, food safety, and sanitation practices
• Bilingual in Spanish strongly preferred
• Prior experience in ERP systems and Microsoft Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of Lean manufacturing principles (5S, standard work, Kaizen)
• Good communication skills, hands-on attitude, analytical skills, takes initiative, solves problems

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

• Frequently required to stand, walk, stoop, crouch and climb steps.
• Frequently required to use hands and fingers to handle or use objects, tools or controls.
• Frequently required to reach with hands and arms.
• Required to occasionally lift up to 50 pounds. Occasionally, something may weigh than 50 pounds and assistance must be utilized.
• Possess good eye-hand coordination.

ABOUT DESSERT HOLDINGS
Dessert Holdings is North America’s fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands to include: Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, Dianne’s Fine Desserts, and Kenny’s Great Pies. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across nine manufacturing facilities, and is continuing its journey of rapid growth.

EEO STATEMENT
Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

 

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