Operational Excellence Manager

Operational Excellence Manager is responsible for driving the operational and process improvement initiatives in a company to increase efficiency, reduce cost and enhance customer satisfaction.

 

Duties/Responsibilities:

• Identify and implement process improvements across the organization, including but not limited to Operations, Finance, and Customer Service.
• Drive the design and implementation of new business processes with organizational context and priorities in mind.
• Monitor, measure, and analyze the effectiveness of new initiatives and processes, making adjustments as needed.
• Collaborate with operational leaders and various departments to identify opportunities for process enhancements.
• Lead and manage cross-functional teams and projects to optimize operations and improve process efficiency.
• Track, analyze, and report performance metrics and dashboards for monitoring operational performance.
• Facilitate change management in leading and supporting operational and company-wide initiatives.
• Develop and implement operation excellence strategies aligned with company’s objectives.
• Ensure compliance with all applicable laws, regulations, and operational standards.
• Conduct regular operational reviews and audits to identify operational risks and develop mitigation plans.
• Drive KPI improvements through strategic planning, execution and monitoring.
• Provide training and guidance to teams on new processes and Methodologies to identify improvement opportunities.
• Will be required to perform other duties as requested, directed or assigned.

 

Requirements:

• BS/BA in Operations Management, Business Administration, Engineering, or related field.
• 5-7 years of experience as an Operational Excellence Manager or in a similar role.
• Excellent verbal and written communication skills.
• Strong leadership skills to guide and manage teams towards achieving operational efficiency and excellence.
• Excellent analytical skills to identify areas of improvement in operational processes and implement strategies for enhancement.
• Proficient computer skills using various software tools and technologies to streamline and automate operational processes.
• Knowledge of Lean Six Sigma, Kaizen, or other process improvement methodologies.
• Strong problem-solving abilities to effectively address and resolve issues that may hinder operational processes.
• Strong project management skills to oversee multiple projects simultaneously, ensuring they are completed on time and within budget.
• Highly developed strategic planning abilities to align operational processes with the organization’s broader objectives.
• Excellent attention to detail to ensure that all aspects of operational processes are carried out accurately and efficiently.
• Customer service skills to understand and meet the expectations of customers, thereby improving their experience and satisfaction levels.

 

Amphenol offers a competitive salary and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20). Amphenol is a proud Equal Opportunity Employer as to all protected groups, including Individuals with Disabilities and Protected Veterans. For consideration for this position, please apply online to: https://amphenol-apc.acquiretm.com APC864