Billing Coordinator

UB Greensfelder has an opening for a full-time Billing Coordinator at our Cleveland office.

UB Greensfelder LLP is an Am Law 200 law firm dedicated to exceeding client expectations and delivering superior, customized legal solutions. The firm's attorneys advise regional, national, and global businesses on a wide range of sophisticated legal matters across more than 25 specialized practice and industry groups. Renowned for its best-in-class client service and litigation excellence, UBG was named "2025 Ohio and Missouri Firm of the Year" by Benchmark Litigation and consistently earns top-tier accolades from Chambers and Partners. Established in 2024 through the merger of Ulmer & Berne LLP and Greensfelder, Hemker & Gale, P.C., UB Greensfelder has quickly emerged as a super-regional powerhouse firm in the Midwest and in top-tier business centers. For more information, please visit www.ubglaw.com. Our Business Begins With You®.

Position Overview:

Working within our Accounting Department, the Billing Coordinator is responsible for ensuring all aspects of billing are completed in a timely and accurate manner. The Billing Coordinator will work closely with internal and external clients to facilitate the distribution of the invoices according to client and firm guidelines. This is a non-exempt position, reporting to our Billing Manager.

Essential Functions:

• Manages the complete billing process for a portfolio of assigned attorneys and/or clients, following firm and client guidelines, including but not limited to:
  • Print, distribute, edit, prepare, and post firm pre-bills
  • Work with clients and attorneys to implement client specific billing guidelines
  • Set up all client/matter maintenance in time and billing system to ensure that the bill format requested by the billing attorney is in place, along with any client discount and e-billing information
  • Handle all phases of e-billing in conjunction with the e-billing software or by manual submission of invoices, including new timekeeper requests, rejection errors and reporting
• Ensure client and attorney preferences are appropriately considered.
• Respond to requests from internal and external clients in a professional and timely manner.
• Identify and escalate billing related issues to supervisor and work with supervisor to determine appropriate course of action.
• Work with billing supervisor to set up/change billing guidelines on new or existing clients and attorneys.
• Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing and interacting with assigned lawyers/clients..
• Other duties as assigned.

Knowledge, Skills, & Abilities:

• Associate's degree or equivalent related experience in business, accounting, or finance with a minimum of two years billing experience.
• Law firm experience working within the Aderant and/or Elite systems is preferred.
• Must possess strong technical analysis skills and advanced Excel capabilities. 
• Must have working knowledge of automated accounting systems and knowledge of general accounting principles. 
• Experience with third party electronic billing software is preferred.
• A commitment to providing superior service to the firm's attorneys, advisors, and staff while maintaining an atmosphere of teamwork and continuous improvement.
• Strong, professional communication verbally and through email.
• Ability to organize time, prioritize workload effectively, and work independently.
• High degree of initiative and problem-solving skills with confidence to make independent decisions within prescribed parameters.
• Ability to apply complex mathematical concepts to compute, reconcile balances, verify numerical data, and prepare various billing and collection reports.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong initiative to proactively increase value to the position; willingness and ability to assume new tasks and responsibilities.
• General accounting knowledge.

UB Greensfelder provides top-quality, sophisticated legal services, serving business clients ranging from small entrepreneurs to international companies. Our work environment is business casual with a hybrid work schedule option, and we offer a competitive compensation and benefits package, which includes medical/dental/vision, 401(k) with employer contribution, short and long term disability plans, life insurance, well-being initiatives, and paid parental leave programs.  If you desire to work in a truly people-focused environment for a firm that values its employees, then UB Greensfelder is the firm for you.

UB Greensfelder recognizes the importance of forming inclusive teams of attorneys and staff to foster an environment where creative solutions are made for our clients, and all have the opportunity to thrive and succeed. We encourage candidates from a variety of backgrounds to apply to be a part of our team.