Document Indexing Specialist
Document Indexing Specialist
Center for Primary Care
Who we are:
For over 30 years the Center for Primary Care (CPC) has cared for families in the CSRA by providing patients with the most convenient, accessible, and personal healthcare available. Our mission is to improve the health and wellbeing of the families we serve by providing compassionate and high-quality care in a joyful setting. The physicians, healthcare professionals, and support team at our 9 practices, plus laboratory, imaging, and corporate locations work to transform our mission into action.

What our employees say:
At Center for Primary Care, we understand that the work environment is as important as the hard work you do. Center for Primary Care is Great Place to Work Certified which means our employees share feedback on their work culture experiences and we listen and strive to create positive employee experiences centered on joy, trust, and belonging.
Learn more about CPC's culture and Great Place to Work Certification by clocking on the link below:
Working at Center for Primary Care | Great Place To Work®
Benefits for you and your family:
Coverage that cares for body, mind, and spirit.
Retirement plan with generous employer match and profit sharing.
Mental Health Support Services.
Document Indexing Specialist
Key Responsibilities:
Essential Functions
Reporting to the Director of Clinical Applications, the Document Indexing Specialist is responsible for ensuring that patient records and loose documents are scanned into the Electronic Medical Record with the highest level of quality. The Document Indexing Specialist is responsible for ensuring that all documents are indexed to the appropriate encounter and document name.
- Demonstrates, through behavior, Center for Primary Care's Mission Statement.
- Takes responsibility for providing exceptional customer service.
- Maintains patient confidentiality at all times; adheres to all HIPAA guidelines.
- Performs quality assurance on images scanned within 24 hours and identifies documents that do not meet standards of quality.
- Ensure that documents that do meet standards of quality are rescanned and indexed to the correct CPS encounter or file.
- Adheres to documented and established workflow guidelines as it relates to managing work queues.
- Thorough knowledge of the function of Health Information Services and policies regarding release of information and record content and processing.
- Knowledge of various types of computer systems and applications and their functionalities.
- Working knowledge of multi-line telephones, fax machines, printers, copiers, and computers.
- Ability to use good judgement and discretion in releasing medical information and screen unauthorized requests appropriately.
- Ability to meet deadlines and to provide good service.
- Ability to follow established procedures in filing and sorting, offering suggestions for improvements.
- Ability to multi-task and set priorities daily to accomplish work.
All essential functions must be performed. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Examples listed do not preclude the performance of other duties similar in nature or in level of complexity.
Qualifications for Success:
Education and Experience Requirements
Education: High School Graduate or GED required. Associate's or Bachelor's degree in Health Information Management preferred.
Experience: Minimum of 1+year of experience in a hospital medical records department or similar office setting required. Minimum of 30 corrected wpm preferred. Experience with medical records and record analysis is preferred.
- Read, write, and understand medical terminology.
- Knowledge of electronic medical record system and Microsoft Office suite.
- Ability to work both independently and in a team environment.
- Effective verbal and written communication skills.
- Advance knowledge of electronic medical record systems, specifically Athena1preferred.
Additional Job Details:
Work Setting: On-site
Job Type: Part-Time
Schedule: Weekdays and availability to work flexible hours and extended hours, as needed.
Compensation: Market competitive base pay, commensurate with education and experience.
Center for Primary Care is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.
Center for Primary Care is a Drug-Free Workplace employer.